Uninstall

This topic contains 24 replies, has 8 voices, and was last updated by  K.Rens 2 weeks, 4 days ago.

Viewing 15 posts - 1 through 15 (of 25 total)
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  • #4151

    dirmme
    Participant

    Hi,
    I had a typo in entering admin password and couldn’t log in anymore.
    Then I tried to uninstall the package from Synology Package Manager and get an error:
    I get following messages:

    2017-03-08T12:58:05+01:00 Naboo kernel: [ 4286.074652] init: pkgctl-PulseStation post-stop process (2195) terminated with status 143
    2017-03-08T12:58:22+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[3464]: process.cpp:263 Failed to run preuninst, ret=[3499], Success
    2017-03-08T12:58:22+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[3464]: process.cpp:264 Failed to get status WIFEXITED:[0],WIFSIGNALED:[1],WTERMSIG:[15]
    2017-03-08T12:58:22+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[3464]: pkguninsatll.cpp:118 Failed to run preuninst for PulseStation, [-1]
    2017-03-08T13:05:06+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[11090]: process.cpp:263 Failed to run preuninst, ret=[11130], Success
    2017-03-08T13:05:06+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[11090]: process.cpp:264 Failed to get status WIFEXITED:[0],WIFSIGNALED:[1],WTERMSIG:[15]
    2017-03-08T13:05:06+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[11090]: pkguninsatll.cpp:118 Failed to run preuninst for PulseStation, [-1]
    2017-03-08T13:15:55+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[20610]: process.cpp:263 Failed to run preuninst, ret=[20630], Success
    2017-03-08T13:15:55+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[20610]: process.cpp:264 Failed to get status WIFEXITED:[0],WIFSIGNALED:[1],WTERMSIG:[15]
    2017-03-08T13:15:55+01:00 Naboo synoscgi_SYNO.Core.Package.Uninstallation_1_uninstall[20610]: pkguninsatll.cpp:118 Failed to run preuninst for PulseStation, [-1]

    can someone tell me how to uninstall the package or reset the admin password 🙂

    Many thanks,
    Dirk

    #4152

    dirmme
    Participant

    Found it myself 🙂

    /var/packages/PulseStation/scripts/postunist

    #4153

    K.Rens
    Keymaster

    Indeed, that’s the file that’s run after you press uninstall button.
    Did it work when you ran it manually?

    Very strange uninstall did not work.
    I’ve never seen the error’s you are getting.

    Via live chat I could have told you how to reset the admin password.
    I cannot share this via the forum, as it’s a bit sensitive.

    Kind regards,
    K.Rens

    #4154

    dirmme
    Participant

    Thanks mate. It worked manually and everything is good. Now i wait to get the fix for DSM 6.1 to have my zwave usb stick working 🙂

    Didn’t read early enough…

    “We are still working on trying to get the USB key to work as well. We will keep you posted once we have a break through on this as well.
    New Synology model supported”

    Many thanks for your effort.
    Dirk

    #4164

    K.Rens
    Keymaster

    All zwave keys are supported in DSM 6.1.
    You may need to put it in the front USB socket maybe.
    The back one does not always work.

    Kind regards,
    K.Rens

    #4165

    dirmme
    Participant

    Really?! I thought you are still working on it. It’s mentioned on latest news
    …”We are still working on trying to get the USB key to work as well.”
    Nevertheless, indeed i used the back usb slot and unfortunately i’m 500km away from my synology box to switch the key 🙂
    Will check it in couple of days to see if the front slot is working.

    Many thanks again for all your effort.

    Cheers,
    Dirk

    #4174

    K.Rens
    Keymaster

    Sorry for the confusion.
    Just added a new post on the homepage confirming dsm 6 support.

    Kind regards,
    K.Rens

    #4182

    Adrien DEL POZO
    Participant

    hi all,

    I have a DS414 , i follow your topics to install on it the pulsestation and that don’t create a http://myip/pulsestation but all the site is directly on root http://myip

    I try to unistall the package from the interface to clean my syno, but that make always a error, could you help me with SSH command to uninstall it ?

    thanks

    #4183
    Miss Laura
    Miss Laura
    Moderator

    Isn’t it case sensitive?
    Try opening:
    http://myip/PulseStation
    or
    http://myip/PulseStation/administration

    Make certain you have webstation installed.

    Have fun,
    Laura

    #4184

    dirmme
    Participant

    For uninstalling i connected to my Synology with SSH, changed to to folder
    /var/packages/PulseStation/scripts/
    and ran the script (as far as i remember…)
    sudo .\postunist

    #4185

    Adrien DEL POZO
    Participant

    hi thanks for you answer i try but i have a lot off error

    admin@DiskStation:/var/packages/PulseStation/scripts$ ./postuninst
    rm: cannot remove ‘/var/services/web/PulseStation/’: No such file or directory
    rm: cannot remove ‘/usr/syno/synoman/webman/3rdparty/PulseStation’: Permission denied
    rm: remove write-protected regular file ‘/usr/local/etc/rc.d/S99PulseStation.sh’

    #4186

    Adrien DEL POZO
    Participant

    Hi,

    thanks for your answer.
    I try all possibility 🙂 and that why i find that the site have been deploy on the root.

    i think it’s because the install have been done on volume 2 and the WEBSERVER was on volume 1
    it’s a way of reflection.

    to complete : I have acces to the site but the Kernel never start and i can’t unistall the package http://myip for room manager http://myip/administration for the administration

    best regards

    #4188

    dirmme
    Participant

    hey,

    try with sudo

    admin@DiskStation:/var/packages/PulseStation/scripts$ sudo ./postuninst

    #4189

    Adrien DEL POZO
    Participant

    re

    admin@DiskStation:/var/packages/PulseStation/scripts$ sudo ./postuninst
    Password:
    rm: cannot remove ‘/var/services/web/PulseStation/’: No such file or directory
    ./postuninst: line 9: kill: (14490) – No such process

    #4190

    dirmme
    Participant

    var/services/web/PulseStation/’: No such file or directory

    means no Pulse-station installed (properly) 🙂
    Try to reboot the station to see if the package still appears in package center.

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