ZWave cannot be installed/started

Tagged: service, synology, zwave

This topic contains 3 replies, has 3 voices, and was last updated by K.Rens 1 year, 5 months ago.

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February 2, 2016 at 12:05 am #2613

innovations
Participant

Hello!

I own a Synology 1815+ and bought an Aeon Z-Wave Stick.
After installing the Z-wave Service from the Shop where are no properties displayed.

In the WebDeveloper Tools i see that this file cannot be found:
/PulseStation/data//zwave.json
I took a look via SSH – this file is not there!

Also after reinstall it is missing.

Any suggestions?
Thank you!

Regards,
Christian Holzmann

February 2, 2016 at 11:46 pm #2619

K.Rens
Keymaster

Hi,

If it’s the first time you plugin the usb key, reboot your synology.
After that, inside the pulsestation administration, go to services/zwave and select the port.
Then wait for 1 minute and see in the log (button) whether it can connect to your usb key.

Kind regards,
K.Rens

February 6, 2016 at 1:01 pm #2664

isaloane95
Participant

Hi, I have a Nass Synology and i bought a Z-Wave + to rulle a fibaro wall plug.

But whan i put the z-wave key on a usb of the nass, i can’t see the z-wave key and in can’t see the fibaro.

In “Services/Zwave, in controler demands, i put “add device” and nothing …………

Have you an idea ?

February 7, 2016 at 12:17 am #2666

K.Rens
Keymaster

Please create your own topic for specific questions concerning your own installation 😉

Can you give me the top 20 lines of the zwave service log?

You can also see whether the usb key is detected by following this:
https://www.pulse-station.com/faqs/how-do-i-know-my-usb-key-is-detected/

Kind regards,
K.Rens
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