Hi,
If your device uses a battery, then usually it’s a wake-up device.
It can take 24 hours before all parameters are visible.
After this time, if some are still missing you can try to use the “controller commands / clear config” option.
It will restart z-wave and try rebuilding it.
It will again take 24 hours then.
Some users speed up this time by pressing a button on the device, so it wakes up sooner.
If you then still do not get all the parameters, the distance between the usb key and the device may be too long.
You can then try to put following device in between:
https://www.pulse-station.com/en/product/z-wave-repeater-aeotec-extender-2/
Hereby some explanation on how we use the heating in Pulse-Station:
Note:
I used to use (and sell) the ZME_UZB1 as well, but we stopped doing it, as it feels a bit slower and it’s range is also a bit smaller then the usb key we sell now: